When you put your blood, sweat, and tears into building your staffing agency, it can be hard to let go of a little control and let someone else handle some of the responsibilities. Although you might want to do it all yourself, this means that you’ll have less time to focus on the more strategic initiatives that will have the most impact in growing your business. Your staffing agency needs you at the helm—not in the back handling administrative work. You should be focusing on the things that you, and only you, can do, and outsource the rest.
Gain More Time
Outsourcing your time-consuming back-office tasks can allow you to be true to your core competencies. Instead of spending hours trying to learn everything about legislature, payroll, and HR and putting your new knowledge into action, you should be spending your time on what you do best. You don’t have to be a one-stop shop for everything. When you outsource, you’ll gain valuable time to devote to your areas of expertise.
Be More Productive
When you have so much work piling up, you won’t be able to give every task your all. You’ll be distracted. You’ll try to get through work quickly to get to other tasks, so you might make more errors, forget critical things, and do poor work. When you focus on your core business instead, you’ll be able to be more productive with the more important responsibilities.
Improve Your Back Office
When you outsource, you’ll have a whole team of compliance experts, payroll specialists, and HR professionals working on your back office. These people are authorities on their subject matter. They’ll not only get the work done in a fraction of the time it would take you, but they’ll get it done right. They’ll be able to help you improve your business, by ensuring speed and accuracy. They’ll be able to ensure that all deadlines are met, that you haven’t underpaid your workers, that you are keeping up with legislative changes, and more. Their expertise will help you improve your back office.
Improve Customer Service
When you have your hands full because you’re doing everything at your staffing firm, many areas of your business are inevitably going to suffer. You simply won’t have time to do it all correctly and with the necessary effort. As a result, your customer service could suffer. And as you know, customer service is critically important: your clients and candidates are your top priority. You shouldn’t be ignoring their emails, avoiding their calls, or inadequately meeting their needs because you don’t have the time. When you outsource, you can improve customer service, and this can help you gain a great reputation, retain your top performers and biggest clients, and get more business in the future.
Enable Your Business to Grow
The less time you spend on back-office tasks and administrative responsibilities, the more time you’ll have to spend on strategic initiatives. You’ll be free to come up with that creative marketing campaign or recruit top talent that will help you grow. And on top of this, you’ll have the resources you need to be able to grow your business when the time comes. When you handle everything on your own, you won’t have the resources required to add more clients and candidates to your roster. But when you outsource, this won’t be a problem. More people on payroll and more clients to invoice won’t be a complex issue anymore.
Increase Your Bottom Line
All of the points above lead to one important thing: you’ll be able to increase your bottom line. When you can focus on strategy, on customer service, and on growing your business instead of your back office tasks that don’t generate revenue, you’ll be able to increase your bottom line, which is what every business owner is ultimately after.