The Staffing Edge Blog

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How Workforce Compliance Errors Can Cause Major Trouble

Posted by Ray Gonder


Feb 21, 2018 9:00:00 AM

How_Workforce_Compliance_Errors_Can_Cause_Major_Trouble.jpgRules are important to businesses all over the world. Without governing regulations, the Canadian marketplace would be in shambles. Rules help to keep companies running fairly and honestly, benefitting both business owners and employees.


With rules come great responsibilities (and even greater penalties). Make sure you understand and follow all workforce compliance regulations. If not, it could mean the end of your business.


As a staffing agency, it’s important for you to ensure your clients are abiding by workforce compliance before you begin placing candidates there. One of these areas is in accordance with the Workplace Safety and Insurance Board.

If a candidate you placed is injured on the job and you could’ve identified your client’s WSIB discrepancies ahead of time, you may be held responsible for the injury. To avoid this situation altogether, it’s essential you take the necessary precautions ahead of time to prevent workplace injuries. You can confirm this by:

  1. Clearly identifying the worker’s roles and responsibilities,
  2. Confirming the candidate has the proper training or scheduling necessary orientation and training for them, and
  3. Reviewing your client’s workplace policies and procedures.

It’s crucial that, before you place any candidate, they have thoroughly reviewed their role, the workplace manual and rules, and the workplace harassment, violence, and health and safety policies.


Placing a new candidate, or changing the duties of an existing worker, raises that dreaded question—are they an employee or an independent contractor? Far too few people know the difference between the two, and a workplace compliance mistake of this magnitude (no matter how unknowingly committed), could mean serious trouble for your company.

Misclassification may not seem like a big deal, but it is considered tax fraud and a punishable offence. Since employers are only required to deduct EI, CPP, and tax deductions for employees, some companies try to pass off their employees as independent contractors to avoid paying the requirements and administrative hassles of payroll.

How can you tell the difference between the two kinds of workers? Thankfully, the government has released a four-point system to determine the status of a worker and prevent worker misclassification.

  1. If the employer has control over the project, the worker is an employee.
  2. If the worker stands to make a profit or loss, the worker is an independent contractor.
  3. If the worker has no control over where and when the project is done, the worker is an employee.
  4. If the worker must provide their own tools, the worker is an independent contractor.

Still unsure how to properly classify workers to abide by workforce compliance regulations? This is one mistake you can’t risk making. If you still require further explanation, a back office solutions provider can assist you with your workforce compliance questions.


Why is diversity essential in the workplace? Because it’s 2018.

Creating equal opportunities is a fundamental building block in Canada’s identity. In 1995, Canada implemented the Employment Equity Act. This act aims to create equal employment opportunities for four designated groups:

  1. Women,
  2. Visible minorities,
  3. Indigenous Canadians, and
  4. Individuals with disabilities.

In this act, Canadian employers and staffing agencies are responsible for eliminating obstacles that may inhibit these four groups from entering the workforce.

Acts of discrimination in the workplace are strictly prohibited under the Canadian Charter of Rights and Freedoms.

If your business is reported to be disobeying the Employment Equity Act and Canadian Charter of Rights and Freedoms, you will be assigned an employment equity compliance review officer who will perform a compliance audit of your company.

Your company may be fined up to $10,000 for a single workforce compliance violation and up to $50,000 for multiple violations.

These are just some of the examples of how workforce compliance errors can cause you major trouble.

Everything You Need to Know about Starting a Successful Staffing Firm

Topics: Back Office Service Provider

Can Your Firm Benefit from These 7 Back Office Support Services?

Posted by Shannon Dowdall


Feb 19, 2018 9:00:00 AM

Can_Your_Firm_Benefit_From_These_7_Back_Office_Support_Services.jpgYou could be holding your staffing agency back from success. Why? You’re hesitant to recognize the benefits of partnering with a back office solutions provider.

Whatever your reasons, whether you think you can manage on your own or you’re trying to cut back on costs, you’re making a grave mistake. With all the benefits that accompany back office support, you could be costing your firm a great deal of time and money by avoiding this hassle-free option to relieve yourself of some of the day-to-day stresses of managing a staffing agency.


You have so much to benefit from with these seven back office support services. Why wait?

1. Expertise on the True North Strong and Free

Taking the leap to expand business into Canada is a big decision not to be taken lightly. While the United States and Canada share some similarities, the differences between the two countries are still great.

Navigating the Canadian legal system and economy is hard enough for people who have lived in the country their whole lives. As such, if you’re considering branching out into Canada, taking on new clients, and sourcing Canadian candidates, it’s in your best interest to seek out back office support.

A Canadian expert can advise you on all the ins and outs of business within Canada, to help you hit the ground running with your new business venture.

2. Payroll Administration

Are you constantly confused how to calculate EI and payroll taxes? And how does the whole paid vacation thing work? If you agree with these two statements, your staffing agency can certainly benefit from a back office support services provider.

By handing over your payroll administration responsibilities, you’ll never have to worry again whether your employees are being paid properly—the answer will always be… Yes!

3. Compliance

From WSIB standards to classification, there’s a lot to comply with. So much so that it can seem altogether overwhelming at the best of times. A back office support provider will help you effectively manage and navigate the ever-changing legal system. You can focus on recruiting while your back office partner focuses on compliance.

4. Financing

If your business has gone through some hardships over the past couple months, your employees and placed candidates still need to be paid. Financing back office support gives you the option of having a third party pay your employees and candidates. This eliminates the fear of not having enough money in the bank come payday.

Both your employees and the CRA will thank you!

5. HR

Pursuing a career in recruiting means you’re dealing with candidates day-in and day-out. While you might think this makes you the perfect person to hire your own employees, you’re often too close to the cause to make unbiased decisions. Using a back office solutions provider gives you the perfect opportunity to have another agency hire on your behalf. Let them deal with the hiring and firing, along with many other human resources tasks.

You know better than anyone the importance of hiring a recruiter, why aren’t you following your own advice?

6. Technology

An effective CRM and ATS can make or break a staffing agency. These programs help you manage your clients and candidates in an effective way to help you maximize efficiency. One of the best back office support services you can take advantage of is software that can make your job so much easier. You can never be too organized.

7. Vendor Referrals

One of the frequently overlooked benefits of partnering with a back office solutions provider is the ability to benefit from its ties in the industry. Through preferred vendor referrals, your company can save money with various other businesses, simply through your back office partnership.

Who doesn’t love saving money on common expenses for all staffing agencies? From marketing to insurance, saving money just got easier.

Things You Need to Know When Starting a Temp Staffing AgencyThings You Need to Know When Starting a Temp Staffing Agency

Topics: Back Office Service Provider

Why Some Staffing Firms Resist Asking for Back Office Support

Posted by Corinne Camara


Feb 16, 2018 9:00:00 AM

Why_Some_Staffing_Firms_Resist_Asking_for_Back_Office_Support.jpgYour staffing firm is really starting to take off! You’ve nearly doubled your list of candidates, have picked up several big-ticket clients, and have enough experience in the field to start competitively raising your rates. You feel really good about your business, and yet, something is amiss.


You’re spending all your time working on the back office tasks, which feel like they are increasing at an exponential rate. You’re, spending less and less time out on the front lines, drumming up more business. You know you can grow your organization into something great—if only you had the time.

You’ve heard about some back office support firms, but you’ve always been wary of the idea. Turning over important parts of your business to strangers? What if things start to go wrong? Still, business is booming, and now just might be the time to take the chance...

Here are some reasons why staffing firms resist asking for back office support, and why it’s time you considered it for your business.

No Time to Learn!

Often, the main reason getting support has been put off is because the person in charge has no time to do the research and ask the questions. The small tasks are piling up faster than they can be managed. Even though it would only take a few minutes to get a sense of how a back office support could help, that’s precious time that needs to be used elsewhere.

The only answer to this quandary is to take the plunge! Give up some time on your “administrative day” to do the research and take back your week to dedicate to growing your company.

The Cost

What’s the point of making more money if you just have to pay it out to a support service that manages the administrative details that come with making more money? Better to stay small and self-manageable, right?

For some, sure, that’s probably a viable option. But even small staffing firms will grow with time, and without the administrative support, you may end up in the same situation—and find your company unable to go on.

Besides, the cost of hiring back office support is never going to be more than the time they give back in freedom to chase new leads and develop your business. And when that new business requires more admin support—you’ve already got it!

Fearful of Handing over Control

Most often, admin support is really about the money. Chasing invoices and paying your employees—those two tasks alone can eat up all your time. But handing them over to a third party feels like giving the keys to your house to a stranger.

Any quality back office support solutions provider knows this feeling well and can ease your concerns. These are skilled organizations, well-versed in the ever-changing realm of governmental policies and market fluctuations. They know how to be flexible. In the end, it’s worth it to give them your trust and gain access to their expertise for a chance to compete with the biggest staffing firms.

I’ve Got My Own Technology...

If your staffing agency has been around for a while, odds are you have your own technology to help you manage your administrative tasks. You’re able to stay on top of everything that needs to be done and everything runs smoothly.

With the help of a back office support provider, however, you’re ready for when things don’t run smoothly. You can keep ahead of the curve when it comes to new technology, and you will always be leading.

There are many reasons staffing firms avoid using back office support providers; however, if your agency can overcome these concerns, worries, and time-sucks, you’ll find that your business not only grows but positively booms!

Starting a Staffing Agency

Topics: Back Office Service Provider

3 Ways Back Office Service Providers Increase Staffing Agencies’ Productivity

Posted by Anna Mastrandrea


Feb 14, 2018 9:00:00 AM

3_Ways_Back_Office_Service_Providers_Increase_Staffing_Agencies_Productivity.jpgWith the new year’s hiring season under way, staffing agencies need to kick-start their productivity. One of the best ways to optimize productivity levels is to tighten up your agency’s best practices. With every new year, you should be reviewing your best practices and replacing outdated strategies to ensure your recruiters can do their best work.

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One sure-fire way to improve several of your staffing agencies’ best practices that affect productivity is to secure a relationship with a back office service provider that specializes in helping agencies streamline their daily operations. Curious about how exactly such providers can accomplish this?

Check out below for three significant ways back office service providers increase your productivity by employing specialized expertise and technology in your agency.

1. Reducing Admin Busywork

Administration is arguably the most ungainly portion of staffing agencies’ responsibilities. All of the day-to-day drudgery such as payroll, compliance, and bookkeeping is integral to your operations. At the same time, all these admin tasks are a massive drain on your core business responsibilities like sourcing promising candidates and placing them with your clients quickly.

Considering that just sourcing candidates alone is one of the top challenges agencies are facing this year, you need to save and maximize your salespeople’s time. If your agency is growing fast, then it’s imperative you seek back office support. Otherwise, you’ll find your agency practically drowning in paperwork.

When you outsource your admin tasks to a service provider that employs admin experts and develops cutting-edge software to automate time-consuming processes, your productivity will begin to climb. One of your best practices for 2018 should be to minimize busywork.

2. Keeping Payroll and Financing in Check

Whether you’re a new agency or not, we can all agree that making sure payroll is processed on time and according to the right rates is important. A lot of time and effort will go to waste arguing with candidates if payroll is mishandled or withheld because there’s no financing infrastructure in place to ensure your agency and your talent are taken care of.

Back office service providers offer a range of tools to help you keep payroll accurate and on time, every time. A service provider will give you the ability to run credit checks on prospects, making certain you’re making the right decisions regarding clients. Providers also offer payroll financing, offering a bank account with receivables insurance that will help you pay all workers according to your schedule. All branded invoices, government remittances, and collections are handled by the provider as well.

The result is no more headaches and split focus about whether you’re balancing the books. Once you have your payroll and capital in order, you’ll be ready to unlock a lucrative revenue stream with contract staffing.

3. Optimizing Your Ongoing Compliance Measures

As of April 1, 2017, onward to March 31 of this year, the Ontario Ministry of Labour is conducting its annual round of workplace inspection blitzes. Such blitzes in recent years have been uncovering an increasing number of non-compliant bosses who have been failing employment standards and failing to pay their workers.

Many blitzes also catch newer staffing agencies by surprise as well, because Canadian provincial and federal legislation and regulations are constantly evolving. As of November, for example, the Fair Workplaces, Better Jobs Act has brought several updates to wages, standards, and laws.

Back office service providers are experts in Canadian compliance and will act as advisors who will keep you up to date on the latest changes to legislation and regulations. They also offer a guarantee that, in the rare chance that there are any misclassified independent contractors, they will assume financial responsibility for audits or penalties.

Your agency needs to focus on what it does best: sourcing and providing top talent. Outsource the tasks that weigh down your core business, and watch it grow with ease.

Competing with the BIG multi-national agencies?

Topics: Back Office Service Provider

The Solution to Staffing Agencies’ Biggest Challenges

Posted by Karen McMullen


Feb 9, 2018 9:00:00 AM

The_Solution_to_Staffing_Agencies_Biggest_Challenges.jpgYou’re faced with new challenges every day in the staffing industry. From changing recruitment processes to competing with the big firms, some challenges may be an easy fix while there are others that may take up a great deal of your time. Thankfully, there are back office solutions providers that can provide the solution to staffing agencies’ biggest challenges.


What kind of challenges are we talking about? Reflect on your day-to-day operations, and it’s likely that you’ve encountered major problems with these obstacles.


If you’re a staffing agency manager or owner, have you ever worried that there won’t be enough money in your bank account come payday? Whether a big client hasn’t paid their bill or you ran into an unforeseen expense that needed to be paid right away, there are many different factors that could leave you up a creek without a paddle come payday.

Not only does this reflect negatively on your company, it can also land you in some hot legal waters. The last thing you need is your employees looking for other places to work and taking legal action to acquire their paycheques—paycheques they’ve worked hard on your behalf to acquire.

When you outsource your financing to a back office solutions provider, you never have to worry about encountering this challenge ever again. A back office solutions provider will pay your employees from their bank account and pursue collections from stubborn clients on your behalf, all without you having to lift a finger. You’ll be invoiced directly from the provider, allowing you to pay your bill on your own time.


In the staffing industry, there are so many rules and regulations that must be followed. Legally, it can be exhausting keeping up with all the latest developments. How can you effectively navigate one of staffing agencies’ biggest challenges? The answer is always to trust a back office solutions provider.

As legal compliance experts, back office solutions providers can advise you on all compliance matters related to the staffing industry. Wondering how to properly classify a temporary worker? Or what about safety training for your placed candidates, does that fall under your umbrella of authority and liability? With a compliance expert on your side, you get answers to these tough questions that could make or break the reliability of your company.

Can you really risk not partnering with a compliance expert? It’s always better to be safe than sorry!


Payroll is a very specific process that needs to be completed accurately every time. If not, you could be audited by the CRA for tax evasion. Penalties for improper tax deductions can include hefty fines or even jail time.

As one of staffing agencies’ biggest challenges, payroll is also time consuming, especially if you don’t know what you’re doing. Avoid all the fuss by outsourcing your payroll—an easy solution. With a back office solutions provider completing your payroll-related tasks, you are guaranteed that everything is done properly. Not only does it relieve some of the stress of your job, but it will also provide you with some much-needed free time to get back to focusing on recruiting.

One Solution. One Back Office Solutions Provider

It’s clear that the majority of staffing agencies’ biggest challenges can be solved with the help of a back office solutions provider. They’re efficient, equipped with expert knowledge, and let you focus on your core business.

Still not convinced? Get in contact with a provider today and see how your business can benefit from back office solutions.

Competing with the BIG multi-national agencies?

Topics: Back Office Service Provider

3 Ways Back Office Solutions Will Power Your Company’s Growth

Posted by Chelsea Henry


Feb 7, 2018 9:00:00 AM

3-Ways-Back-Office-Solutions-Will-Power-Your-Company’s-Growth---compressor.jpgIf you’re a keen entrepreneur, business growth is no doubt on your agenda. Whether new or old, your business has the potential to unlock exciting new revenue streams and promote growth—you just need the right plan. A detailed strategy will allow you to approach the growth strategically and compete with the big dogs in the staffing industry

If you’re not sure where to start planning for your company’s growth, the first step should always be to utilize the services of a back office solutions provider. Here’s why.

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1. More Time to Focus on More Important Tasks

Recruitment is demanding and stressful. Not only are you focusing on recruiting clients and candidates, but you’re also juggling compliance, training, payroll, contract administration, and so much more. That doesn’t leave you with much time to focus on your core business. Luckily, there are back office solutions that can help alleviate your administrative tasks and let you focus on what you actually entered the staffing industry to do—recruit. 

Not only are you juggling a million different tasks, but you’re expected to complete those tasks in record timing. Now, more than ever, clients are expecting qualified candidates to be produced almost instantaneously. With more time to focus on recruiting, you’ll be able to dedicate the majority of your efforts to talent hunting, allowing you to meet faster turnaround time expectations. Maximized efficiency keeps your clients happy and increases your chances of gaining a return client—outsourcing is a win-win.

2. Greater Organization

If you don’t have an updated applicant tracking system, sifting through candidates can be a timely and tedious process. High-quality back office solutions providers will provide you with access to propriety software, which will make tracking and searching your applicant pool significantly easier.

In addition, you will also have access to a client relationship management system will help you organize and keep track of your communications. Nothing is worse than asking your client the same question over and over again because you haven’t properly stored the information. With a client relationship management system, you can keep track of all your client communications and information. This will allow you to come off as professional in every correspondence you have, improving your client relationship and paving the way for future business transactions.

3. Expansion

Expansion is a natural part of business. If you’re looking to grow your staffing agency and enter the Canadian market, the best plan of attack is to start with a back office solutions provider.

Setting up shop in a new country can be extremely difficult. The first step is to establish an administrative presence, then apply to the government for a business number. The paperwork is lengthy and confusing to understand. If you’re not already familiar with the process, it can be an absolute nightmare.

Once you’ve established your company, you then have to worry about Canadian taxes, payroll legislation, and simply navigating the Canadian landscape. It’s a lot to manage, and if you’re already busy with getting a new company off the ground, managing these additional tasks can be exhausting.

When you access back office solutions services, you’re not only gaining the compliance expertise of individuals who have been in the industry for years, but you’re also helping to properly establish your company in a positive light. Canadians are a rare breed—do you know how to appeal to the average consumer? If you haven’t already dedicated hours to mastering the current economic landscape, your business could wind up being a flop. Always do your research, which starts with finding a back office solutions provider.

Competing with the BIG multi-national agencies?

Topics: Back Office Service Provider

5 Top Back Office Services for Staffing Agencies in Canada

Posted by Mai Dowdie


Feb 5, 2018 9:00:00 AM

5-Top-Back-Office-Services-for-Staffing-Agencies-in-Canada---compressor.jpgToo often, the workload can be overwhelming when you own a staffing agency. You want to dedicate more of your hours to recruiting, but you always seem to get caught up in administrative tasks—sound familiar? Fortunately, there are back office services for staffing agencies that can provide you with the solutions you need.


How can your staffing agency benefit from a back office solutions provider? Keep reading to discover which tasks you can outsource.

1. HR Administration

As a recruiter, you know that HR is so much more than just hiring employees. HR-related back office services for staffing agencies can include anything from WHIMS training to employment contracts. Your main priority should be recruiting top-quality candidates for your clients, not worrying about the administrative tasks that come with each new hire.

Instead, get the best of both worlds by outsourcing your HR administration to a back office solutions provider.

2. Invoicing & Collections

When communicating with your clients, you want all correspondence to be carried out with the utmost professionalism, concurrent with your staffing agency’s corporate branding.

When work becomes busy, many companies have a habit of neglecting their invoicing and completing it in a hurry, which can lead to mistakes and an overall sloppy presentation.

Outsourcing your invoicing to a back office solutions provider ensures a presentable, error-free invoice every time, helping to situate your company positively in the minds of your clients.

Once the invoice goes out, you then have to ensure the client pays the bill. If you’re already busy, you definitely don’t have the time to chase down your clients. A back office solutions provider will act as a collections agent on your behalf, getting you the money you’ve earned.

3. Payroll

One of the most commonly used back office services for staffing agencies is outsourced payroll. If you’re unfamiliar with payroll practices, it can seem like a whole other world. Does it make your head spin just thinking about tax deductions and vacation time? You’re not alone; many people find the payroll process overwhelming and confusing.

While payroll may be difficult to manage, there is also little to no room for error, which makes the process that much more challenging. Your temp workers need to be paid on time in the right amount every time, or you could end up in serious trouble—effective payroll management is key in this area. If you’re not willing to take the risk, this is one of the back office services for staffing agencies you don’t want to miss out on.

4. Compliance

Mastering the Canadian legislative requirements necessary for staffing firms isn’t something you can learn in one day. It comes from years of industry experience, coupled with an insatiable thirst for knowledge. While you likely don’t have the time or the energy to know all the ins and outs of all the relevant Canadian laws applicable to the staffing industry, you can always turn to a back office solutions provider for assistance.

Working with compliance experts, you never have to worry about crossing into grey legal territory and risking the wellbeing and reputation of your business.

5. Industry-Leading Technology

In today’s tech-obsessed professional landscape, it’s important to stay on top of software that can improve your daily processes. The best back office solutions providers will offer access to software solutions that can save you time and money.

Some of the programs you can benefit from are applicant tracking systems and client relationship management systems, which will help you organize your recruiting processes and allow for faster turnaround time.

With all that you have to benefit from back office services for staffing agencies, why wouldn’t you consider outsourcing?

Things You Need to Know When Starting a Temp Staffing Agency

Topics: Back Office Service Provider

What Temporary Staffing Firms Should Outsource

Posted by Chelsea Henry


Jan 29, 2018 9:00:00 AM

What_Temporary_Staffing_Firms_Should_Outsource.jpgOne of the biggest mistakes a temporary staffing firm can make is not outsourcing tasks unrelated to their core business. As a recruiter, your primary focus should be on recruiting, not on worrying about administrative duties. With only so many hours in the day, free up some spare time by outsourcing the following tasks.


Worker Classification

Every worker is different. Do you know if the temporary worker you’re placing is an employee or an independent contractor? If you don’t know the difference between the two, you could wind up in serious legal trouble with a hefty fine or even jail time.

The scope of work, when and where the work needs to be completed, and what tools the individual has to provide can all impact the classification of a worker.

What’s the big deal? The big deal is that companies aren’t required to pay taxes, EI, or CPP for independent contractors. As such, some companies will try to cheat the system by classifying their employees as independent contractors to avoid paying these fees. It’s illegal, and the Ontario government is cracking down on businesses that don’t abide by the law.

Don’t risk misclassifying your workers. Outsource your worker classification to ensure compliance and avoid the fines.


The legal landscape in Canada is forever evolving. Every day, new policies are enacted that could impact your business. If you’re focused on temporary staffing, it’s unlikely you have much time to dedicate to staying on top of new Canadian legislation. If you accidentally break the law because you weren’t up to date on your legal knowledge, you’ll still face the consequences.

Instead, you can outsource your compliance to the experts. You can continue to focus on your core business, temporary staffing, while they inform you of what you need to be doing to comply with Canadian law both old and new. It’s that easy!


When paying your temporary employees and independent contractors, do you know how much money should be deducted? From government remittances to employee deductions, payroll can be a trick field to maneuver if you don’t know what you’re doing.

When you outsource your payroll to a back office solutions provider, you guarantee that your payroll is done right and on time, every time. Additionally, you never have to worry about T4s or ROEs again, as long as you continue to use their services.

From the initial onboarding process to automatic deposits and paystubs, outsourcing your payroll to a back office solutions provider ensures your payroll is flawlessly managed from start to finish, without you having to lift a finger.

Payroll Financing

Are you having trouble with some of your clients missing payments? Does this leave your company bank account in limbo, unsure whether you’re going to have enough money to pay your employees on payday? It’s inexcusable to not pay your employees on time, which is why outsourcing your payroll financing is a great way to ensure your employees are guaranteed a paycheque on payday.

When you get payroll financing, employees and independent contractors are paid from the back office solutions provider’s bank account, not yours. This allows you enough time to get your money in order in time to pay your back office solutions provider’s invoice.

You will also be covered if your clients default on payment. With payroll financing, your temporary staffing firm will be insured by your back office solutions provider, which will follow up with collections.

A back office solutions provider will also run credit checks on your potential clients and set up your new contracts. Invoices and follow-up requests are also sent from the back office solutions provider with your consistent branding.

Competing with the BIG multi-national agencies?

Topics: Back Office Service Provider

Expanding into the Canadian Market? Here’s How to Get the Help You Need

Posted by Anna Mastrandrea


Jan 26, 2018 9:00:00 AM

Expanding_into_the_Canadian_Market_Heres_How_to_Get_the_Help_You_Need.jpgExpanding into the Canadian market is a very enticing notion for many American staffing firms. Based on the proximity and the relatively similar culture, it seems like a no-brainer for companies to tap into this lucrative market. If you’re looking to get in on the action, it could be a fruitful business venture for you and your agency.

There’s only one problem: How should you go about expanding? It’s not as simple as just picking up and setting up shop in Canada. You need to get in contact with the right people to make your expansion a success. Who are they? These are three people you might want to talk to if you’re considering expanding into the Canadian market.




Get in Touch with a Lawyer

If you’re considering expanding into the Canadian market, you need a lawyer to get your business up and running.

During the initial stages of business development, there will be many legal documents you’ll need help with. From commercial leasing to contract creation, your lawyer is there for you.

First, your lawyer will help you determine your business structure so you can file the proper forms to register as a business. Once that is set up, a lawyer will help you create all the legal contracts and agreements your business requires. Once your business is set up, you likely won’t require the services of a lawyer often. If you need any additional paperwork completed down the line or have any legal compliance questions, it is useful for agencies to have a Canadian lawyer on retainer.

Looking to Immigrate?

If you’re serious about expanding into the Canadian market and you’re ready to hit the ground running, you may want to pack your bags and settle in at your new location. Setting up shop can be difficult at the best of times. When you add the long distance of managing expansion from abroad or across the border, things get more difficult.

If you’re wanting to settle down in the True North for the time being, you’ll likely want to speak with an immigration expert. Applying for Visas can be tricky, so you want to make sure you’re applying for the right Visa and that you submit all of your necessary documents.

While immigration experts can help you personally before the move, think this through logically—are you prepared to be away from your business’ home front? What if you aren’t approved for a Visa? Thankfully, for those who realize disrupting their lives may not be the best idea for business, there are back office solution providers.

The Answer to All Your Problems: Back Office Solution Providers

With a back office solution provider, you don’t have to worry about all the administrative ins and outs of a new country. These providers can work on your behalf in Canada. This includes taking on tasks such as your payroll, benefits, record keeping, compliance, and taxes. All of your back office tasks are met and dealt with; it’s as easy as that.

What’s even better about a back office solutions provider is that they can help you navigate this new landscape better than anyone else. While lawyers can offer great legal compliance advice, their time is expensive and it can be hard to get an appointment to address all your compliance-related needs. You may also have to manage the work yourself after getting advice. You can get the same quality advice by trusting your compliance needs to a back office solutions provider. The provider is not only more cost-effective but will manage the workload and paperwork on your behalf.

Get Started Today

What are you waiting for? Contact a back office solutions provider to start expanding into the Canadian market and tap into a new lucrative revenue stream.

A CEO’s Guide: Online Marketing for Staffing Firms

Topics: Back Office Service Provider

5 Back Office Solutions That Will Save Your Company Time

Posted by Shannon Dowdall


Jan 24, 2018 9:00:00 AM

5_Back_Office_Solutions_That_Will_Save_Your_Company_s_Time.jpgTime is a precious commodity. Yet, sometimes it feels like there just aren’t enough hours in the day. From administration to your core business, it seems almost impossible to get everything done. After trying to squeeze a week’s worth of work into 24 hours, you might be thinking to yourself “there has to be another way.” And fortunately, there is.


A back office solutions provider can help you eliminate time-consuming tasks that are keeping you away from your core business. What do these tasks include?

1. Payroll

Have you ever had an employee approach you after having been paid the wrong amount? What about missing the day completely because you’re waiting until a client pays so you have enough spare capital to pay your employees? Not only is this embarrassing for you, but it reflects negatively on your company.

You can avoid this whole headache by outsourcing your payroll. With wages being paid from the back office solutions provider’s account, you never have to worry that your employees won’t be paid the right amount on time. You can also clear your mind of anything relating to payroll compliance, as it will also be covered by the outsourcer.

2. Human Resources Administration

Human resources is much more than just hiring and firing. While recruiting is a major component of the job, human resources professionals are responsible for creating workplace policies, updating employee information in company software, training, and monitoring employee performance, among a variety of other tasks. 

If you don’t have a dedicated human resources coordinator on your team, all these tasks fall on your lap. These tasks can be time consuming and can take you away from recruiting. The less time you spend recruiting, the less money your company can make. It’s so much easier to outsource your human resources administrative tasks to a back office solutions provider and focus on your core business.

3. Financing

Every staffing agency’s worst fear is bringing a client on board who won’t pay up. After dedicating hours to filling a difficult job position, you want to know your clients are going to hold up their end of the deal. If you client does default on payment, you could have to dedicate even more time to tracking down payments if you don’t have receivables insurance.      

If you partner with a back office solutions provider ahead of time, their insurance will cover you and save you time by acting as your collections agent. They can also provide other time-saving financial benefits like invoicing.

4. Technology

In 2018, every staffing agency needs to be working with applicant tracking and client relationship management systems. If your company doesn’t use both these programs, you’re missing out on the ease these technologies can provide to your company.

Wish all your communications with a client could be saved in one place? They can be.

Wish you could search candidates by qualifications on their resumes? You can.

Wish you could track all your job orders in a super convenient, easily searchable place? You can.

Wish you could monitor your own employees’ performances? You can.

To perform these functions and more, all you need is the right technology, like Stafftrak.

5. Compliance

Keeping up with Canadian legislation can be exhausting. Whether you’re from another country operating in Canada, or you’re a Canadian business, there’s so much to know when it comes to legal compliance. From workplace safety to filing income taxes, there are laws regarding almost every area of business operations.

Instead of spending hours researching how your business can and should legally operate in Canada, seek the services of a compliance expert to ensure your business is following all the proper rules and regulations.

Competing with the BIG multi-national agencies?

Topics: Back Office Service Provider

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