Too often, the workload can be overwhelming when you own a staffing agency. You want to dedicate more of your hours to recruiting, but you always seem to get caught up in administrative tasks—sound familiar? Fortunately, there are back office services for staffing agencies that can provide you with the solutions you need.
How can your staffing agency benefit from a back office solutions provider? Keep reading to discover which tasks you can outsource.
1. HR Administration
As a recruiter, you know that HR is so much more than just hiring employees. HR-related back office services for staffing agencies can include anything from WHIMS training to employment contracts. Your main priority should be recruiting top-quality candidates for your clients, not worrying about the administrative tasks that come with each new hire.
Instead, get the best of both worlds by outsourcing your HR administration to a back office solutions provider.
2. Invoicing & Collections
When communicating with your clients, you want all correspondence to be carried out with the utmost professionalism, concurrent with your staffing agency’s corporate branding.
When work becomes busy, many companies have a habit of neglecting their invoicing and completing it in a hurry, which can lead to mistakes and an overall sloppy presentation.
Outsourcing your invoicing to a back office solutions provider ensures a presentable, error-free invoice every time, helping to situate your company positively in the minds of your clients.
Once the invoice goes out, you then have to ensure the client pays the bill. If you’re already busy, you definitely don’t have the time to chase down your clients. A back office solutions provider will act as a collections agent on your behalf, getting you the money you’ve earned.
One of the most commonly used back office services for staffing agencies is outsourced payroll. If you’re unfamiliar with payroll practices, it can seem like a whole other world. Does it make your head spin just thinking about tax deductions and vacation time? You’re not alone; many people find the payroll process overwhelming and confusing.
While payroll may be difficult to manage, there is also little to no room for error, which makes the process that much more challenging. Your temp workers need to be paid on time in the right amount every time, or you could end up in serious trouble—effective payroll management is key in this area. If you’re not willing to take the risk, this is one of the back office services for staffing agencies you don’t want to miss out on.
Mastering the Canadian legislative requirements necessary for staffing firms isn’t something you can learn in one day. It comes from years of industry experience, coupled with an insatiable thirst for knowledge. While you likely don’t have the time or the energy to know all the ins and outs of all the relevant Canadian laws applicable to the staffing industry, you can always turn to a back office solutions provider for assistance.
Working with compliance experts, you never have to worry about crossing into grey legal territory and risking the wellbeing and reputation of your business.
5. Industry-Leading Technology
In today’s tech-obsessed professional landscape, it’s important to stay on top of software that can improve your daily processes. The best back office solutions providers will offer access to software solutions that can save you time and money.
Some of the programs you can benefit from are applicant tracking systems and client relationship management systems, which will help you organize your recruiting processes and allow for faster turnaround time.
With all that you have to benefit from back office services for staffing agencies, why wouldn’t you consider outsourcing?