Most agencies operate on a slim profit margin, with most of their gross margin eaten up by overhead expenses like payroll. Other administrative functions can add to your overheads. Some statistics suggest the staffing industry is incredibly capital intensive, with most of what you make going right back out again.

At some point, most staffing agency owners wonder how they can cut staffing agency costs and improve their profit margins. In an environment where rising labour costs are a reality, it may seem impossible. Back office support might be the answer you’re looking for.

How Can You Cut Staffing Agency Costs?

There are a few different ways you can go about cutting costs around your staffing agency. Some of them are more practical than others.

Labour costs are one common area staffing agency owners focus on. In an environment where labour costs continue to rise, agency owners may focus on curbing on-call shifts or overtime. Others may focus on limiting benefits like health insurance or vacation time.

Your own agency operations are often more under your control. You can look for an office with lower rent, for example, or you can opt not to implement new staffing agency software. You might decide to turn down the heat or turn off the lights to save on your energy bill.

Some of these measures won’t be popular with your staff. Another strategy is getting the right back office support for your agency. This solution is likely to be much more welcome.

What Is Back Office Support?

Back office functions are the administrative functions you have to complete in order to keep your doors open. They include payroll and compliance monitoring.

They aren’t your core activities, and they aren’t usually revenue-generating tasks. As a result, they tend to take you away from those core functions, which limits your capacity to increase revenue.

Getting the right support can help you get back to those core activities. You can generate more revenue as a result. This is just one way back office support helps staffing agencies. It can also help you cut costs.

Saving Time and Saving Money

Think about your areas of expertise. Chances are you’re not an HR specialist or a payroll professional. You might manage the bookkeeping, but it’s a long, arduous process. You often make mistakes.

Not only are you being taken away from revenue-generating activities, you’re also increasing the risk of error. When it comes to bookkeeping, compliance, HR, and payroll, those mistakes can be costly.

Why not let the experts handle these tasks instead? Bookkeepers, HR specialists, and payroll professionals can streamline your back office functions. They’ll complete these tasks more efficiently, which saves you both time and money. It can also save you from making costly mistakes.

This is how the right back office support can cut staffing agency costs. It reduces the amount of time spent on activities that don’t generate revenue, and it also helps you avoid mistakes that might cost you otherwise. Completing tasks efficiently and correctly translates into lower costs.

It also improves productivity across all of your business activities.

Is It Time to Invest in Back Office Support?

For many staffing agency owners, getting back office support looks like an expenditure, rather than a cost-saving mechanism. As demonstrated, it could help you save even more.

If you’re looking for ways to cut staffing agency costs, consider the back office support you have. It may be time to invest in a support solution for your business.

The new year is right around the corner. The last few weeks of the year often put people into a more reflective mood. What did you accomplish this year? What didn’t you accomplish?

They then begin to look ahead and make plans for the future. What lessons did you learn from failures and successes this year? How can you turn those lessons into goals for 2019?

This is almost certainly true for anyone in business, including staffing agency owners. As you begin to look back at the year that was and the year ahead, take some of these tips to heart. They’ll help you get started on the right foot in 2019.

1. Invest in the Right Technology

If you’ve been putting off adopting a new system or upgrading your current software, January is a great time to make the change. Heading into 2019, technology is more important than ever before.

Those who haven’t yet adopted applicant tracking systems or staffing agency software should review their options. These types of technological tools can help you complete work with more speed and accuracy than ever before.

If you’re hoping to streamline your process in 2019, technology will be key to your success.

2. Consider Some Financial Resolutions

If growth is your goal in 2019, you may need to explore your financial options to help you achieve it.

If cash flow worried you in 2018, then you’ll also have money on your mind. Review the books and look at the financing options you used throughout the year. Are there other, better options you haven’t yet considered?

If you need to raise some capital, consider putting some work into your business plan now or filling out some applications. They could be the difference between having the funding you need on January 1 and starting the year behind financially.

3. Level up Your Marketing Game

If you’re hoping to grow your business in 2019, it’s time to consider taking your marketing game to the next level.

Be sure to do some legwork now and look at the big-picture strategy. Who do you want to reach? What new audiences or markets are you trying to break into? Answering these questions will help you as you devise a marketing plan designed to fuel brand awareness and business growth.

4. Consider Outsourcing

The end of the year is a great time to review your business processes and procedures. What are you spending too much money on? What’s taking up most of your time?

Repetitive processes and a lack of expertise could be holding you back. If you’re spending most of your time on administrative tasks around the business, it might be time to get a helping hand.

Consider outsourcing some of your business processes, particularly those back-office tasks that keep you from the truly important tasks in the business. With payroll, compliance, and bookkeeping in someone else’s knowledgeable hands, you can get back to hiring, networking, and more.

5. Review New Legislation

There have been many legislative changes in some provinces throughout 2018. As you head into 2019, take a moment to review them all. Are you still operating in line with the law, or do you need to make some tweaks to your policies?

This can also be a good time to take a peek at the legislative forecast for 2019. What bills are on the books? Which new laws are set to take effect in the next few months? Knowing in advance can help you prepare for the changes.

With these tips, you can work toward building a better agency in 2019 and beyond.

You’ve been working in the staffing industry for some time, and now you’re wondering about striking out on your own. Perhaps you’re still relatively new to the industry, and you’re not entirely sure which steps you should take to become an independent recruiter.

This guide is intended for you. It will walk you through the steps you should take on the road to becoming an independent recruiter. You may find yourself already part of the way through the process, or you may discover you’re standing at the very beginning of your journey. No matter where you are along the way, the path to becoming an independent recruiter is always open.

So You Want to Become an Independent Recruiter

The very first step in becoming an independent recruiter is to decide this is the path you want to take. Many people consider it, but most never take the plunge. It becomes something of an idle fantasy.

Making up your mind will allow you to take the next steps. This is the big problem for most people. They remain undecided, so they don’t follow through with any of the subsequent steps.

Gain Experience before Going Independent

The next step for those who want to become independent recruiters is to gain relevant experience in almost all areas of the staffing industry. You might already have some of the requisite experience, especially if you’ve been working in the industry for some time.

Operating as an independent recruiter, however, will see you handling tasks beyond mere recruitment. You’ll also be responsible for administrative tasks, payroll, online marketing, and more.

If you can, learn about all of these areas and gain experience in them. Developing your skills under someone else’s guidance will serve you well.

Build Relationships with Candidates and Potential Clients

>Now you have the experience necessary, so you’ll want to focus on networking. Having a large web of potential clients and candidates will help you immensely when you do decide to go independent.

Keep in mind that you cannot “poach” clients and candidates from your current employer. Even former employers may have restrictions on who they can contact and when.

You should start networking early in your career. Be sure to network outside of your organization, and do so more intensively as you get ready to launch your own career as an independent recruiter.

Consider the Financials

Now you’re moving into the realm of possibility. The dream of becoming an independent recruiter is no longer just a dream.

You’ll want to put your new career on a rock-solid foundation, so the next thing to do is look at the financial situation. Forecast costs and determine what you’ll need as a startup. Can you work from home or will you need an office space? Will you need new office equipment or staffing agency software?

All these considerations will affect your budget. Think about what kind of financing you can supply to your new business, and then about what kind of funding you’ll need. You may need to apply for loans or other financial products to assist you in building the foundation of your new business.

Set up Your Business Operations

This is the final step in the process. Now, you’ll begin to set up your business operations. You may incorporate the business or leave it as a sole proprietorship. You’ll register for a business number, and you’ll create banking information and accounts.

You’ll also begin your marketing efforts, reaching out to potential clients and building a brand identity.

Once this begins happening, you’ve become an independent recruiter. The process can be long and arduous, but if this is truly what you want, you’ll find all challenges on the road to success conquerable.

As a business owner, you keep a careful eye on your expenditures. Overhead costs can make or break your company, which is why you try to keep costs as low as possible and reasonable. Additional costs can cut into your profits, which is another reason you want to avoid them.

It’s one of the reasons you’ve hesitated to outsource any of your business processes, including human resources functions like payroll, compliance, and other administrative tasks. You have a talented team of HR professionals working for you anyway, so you’re sure they can handle it.

Take a good look at your operations, however, and you’ll start to see numerous reasons engaging a back office services provider is more than worth the cost.

1. You Need Flexibility to Fuel Growth

The staffing industry in Canada is growing exponentially right now. Many firms have found it necessary to expand in order to accommodate the demand created by the gig economy.

In order to fuel this growth in your own staffing agency, you need flexibility in almost every aspect of your business. One of the most difficult to come by is cash flow flexibility.

You need cash flow flexibility in order to finance your growth. A back office services provider can help you achieve this by providing additional financing options.

2. You’re Having Trouble Keeping up with Compliance

Government relations is another area in which you could benefit from a back office services provider. You may not have the expertise on your own to deal with the various government agencies you’ll be required to interact with.

You also may find it difficult to keep up with changes in government legislation. A back office services provider can help you monitor compliance, advise you of changes, and even help you plan policy changes to ensure your business is compliant.

3. You Need Guidance as You Expand

Are you looking to expand your business into a new province or territory? It’s an exciting opportunity, but you may quickly find you’re a bit out of your depth.

There are many differences in provincial jurisdictions to be aware of, so you and your HR team may find yourselves learning and re-learning employment law each time you enter a new provincial market.

Let a back office services provider guide the way as you move into new territories and provinces. Their expertise can help you avoid costly mistakes.

4. You Want to Streamline Your Processes

Another reason back office services providers are more than worth the cost of services is that they can actually help your business become more efficient. They often provide technology designed to ease workflows, making time-intensive tasks simpler and easier to complete than ever before.

Since they also have experts on staff, they can help you avoid costly mistakes. Their knowledge will help you streamline and complete tasks more efficiently than ever before.

5. Your HR Team Might Be Costing You More Than You Think

Many business owners opt to keep their back office administrative tasks in-house because they believe it’s more cost efficient. If you sat down and crunched the numbers, would the reality line up with this expectation?

For many businesses, the answer is no. Inefficiencies in processes, software, and even staff can mean your HR team costs more than you think it does. At the end of the day, the more economical option might actually be partnering with a back office services provider.

Working with a back office services provider might seem like an unnecessary expense, but more often than not, it truly is the more economical option. You can actually increase your revenue as you turn your attention back to other tasks that will fuel growth.

As a staffing agency owner, you need to think quite a bit about human resources. You may even follow some of the latest trends in HR circles. If so, you’ll know there’s plenty of discussion about the candidate experience right now. While most of the people discussing the subject are HR leaders in large corporations, the candidate experience is something a staffing agency should also be concerned about.

Why? Essentially, you’re in the business of hiring people. There’s no denying competition is stiff in this industry. There are many different agencies, and with unemployment at its lowest point in four decades, there are fewer job seekers out there. Your agency needs to focus on providing a great candidate experience so job candidates choose you over your competitors.

If you haven’t thought much about the candidate experience yet, now’s the time to do so. Take a look at your process, and then see how you can incorporate these five strategies to improve the candidate experience.

1. Communicate More Frequently

With the rise of artificial intelligence, many more tasks are being given over to automation. Communication is one of these tasks, and for good reason. Imagine if you need to stop to reply to each job applicant personally, just to tell them you had received their application and would be in touch if they were selected for an interview. 

While the automated reply streamlines your process and makes it easier for you to respond to each candidate, it doesn’t eliminate the need for frequent communication with those candidates you do select for interviews and eventual hire. 

Quality of communication is important, but so is the frequency of communication. Staying in touch with selected candidates can improve the candidate experience immensely.

2. Simplify Your Application Process

If a staffing agency application process takes a long time to complete, includes many different web pages or forms to fill out, or asks confusing questions, it isn’t providing the best possible candidate experience. 

While ensuring you get the right information is important, ask yourself if there’s an easier way to ask candidates questions or condense the application. If you use online applications, think about the website you use. Is it easy to navigate? You might consider upgrading your own website to make it easier to use.

3. Be Transparent about the Process

Most job candidates want a staffing agency to tell them what to expect during the hiring process. For that reason, you should be transparent about the process. Doing so can improve the candidate experience.

All you need to do is outline the next steps in the process. Give candidates an approximate timeline for when they can expect each step to take place. Finally, you should tell them what kind of communication to expect from you. If they don’t hear from you in two weeks, should they assume they didn’t get the job?

This can also help you as it will reduce the number of people following up with you.

4. Write Clear Job Descriptions

Clear job descriptions go back to the beginning of the process and let potential candidates know exactly who you’re looking for. A vague or unclear job description will likely attract unqualified candidates, who you’ll need to remove from the process quite quickly. This creates additional work for you. It also disappoints the job seekers who applied to your staffing agency.

5. Ask for Feedback

Give candidates a chance to tell you about their experience. You can use this feedback to improve the candidate experience at your staffing agency even more. Candidates will relish the chance to tell you about what they liked and didn’t like. It really is that simple.

The candidate experience is important because it encourages people to apply with you again and to tell others about your staffing agency. Taking these small steps will help you provide a better candidate experience.

It’s an exciting time to run a staffing agency. Canada’s competitive gig economy continues to expand as more and more workers, both new grads and established professionals, seek flexible work. Many companies in various industries are finding that the demands of today’s digital global market are better met via temp and contract workers. No matter your niche, you can stake a claim in the staffing industry.

You won’t be getting far, however, if you can’t overcome three common challenges all staffing agencies are met with. Those challenges are high-volume payroll, non-compliance issues, and cumbersome administration. These challenges can drown a staffing agency if not dealt with early on, but there are successful staffing agencies that have overcome them.

Read on to find out how to benefit from these agencies’ clever solutions.

1. Payroll Troubles

To grow a successful staffing agency, you must solve the conundrum of balancing your limited cash flow with payroll for potentially hundreds of temp and contract workers, while dealing with mismatched client payment schedules. If your staffing agency cannot harmonize its cash flow situation or protect itself against potentially long periods between received payments, your progress will take a swift downturn.

While it can be tempting to invest in a short-term solution like a line of credit or bank loan, these options only leave you with more payment obligations and inflexible financing. Successful staffing agencies have overcome this challenge by getting payroll financing from a dedicated back office services provider. Payroll liabilities must be prevented if you want to retain the best talent and effectively manage client relationships.

2. Compliance

Successful staffing agencies also know the importance of staying abreast of updates to Canada’s business legislation. It’s never been more apparent how quickly Canada’s legislation can evolve.

Your staffing agency could face stiff monetary and legal penalties if you fail to uphold standards for your workers’ health and safety, employment standards, and more.

To overcome this challenge, established agencies have partnered with compliance experts that act as an extension of their teams. These experts update them the moment there’s a change to employment standards, allowing their firms to avoid issues with non-compliance.

3. Time-Consuming Administration

Your back-office administration is at best cumbersome without a robust solution that can deal with a high volume of paperwork and data associated with all your workers and clients. This data will exponentially increase as your agency grows, and if you’re not careful, your core business will suffer from major productivity slowdowns.

That’s why successful agencies have found automating their back-office processes to be ideal for overcoming this last challenge. When you have access to software to automate the most time-consuming of your back-office tasks, like applicant tracking, client relationship management, and compliant financial reporting, your recruiters aren’t hampered by double-duty anymore.

Digital transformation is vital for your agency. All-in-one software will improve and streamline your business practices for greater efficiency and cost effectiveness.

Successful agencies have all overcome these challenges that could have prevented them from competing with the big staffing firms in Canada. Follow their lead and watch as your staffing agency grows in leaps and bounds.

Ontario’s Bill 148 has brought major changes to the province’s employment standards, highlighting the need to keep current with Canadian business legislation. Compliance mistakes are especially common and costly for staffing companies offering diverse solutions governed by varying sets of rules and regulations.

To ensure ongoing compliance, staffing companies must learn the ins and outs of the new standards. Some of the more complex new standards include the changes brought to the “Equal Pay for Equal Work” prohibition. Under Bill 148, this prohibition states that employers cannot pay certain employees less than others because of their employment status.

Read on to gain a greater understanding of what this new prohibition means for staffing companies. This prohibition goes into effect as of April 1, so there’s no time like the present to brush up on compliance.

Defining Employment Status

The new legislation is similar to the Pay Equity Act, which ensures men and women receive equal part for performing similar work. Now, employers are no longer allowed to pay employees less because they hold a different employment status than their coworkers.

What is meant by “employment status” according to the new ESA?

The new ESA defines employment status as:

• A difference in the number of hours regularly worked as an employee
• A difference in the term of employees, which includes permanent, temporary, seasonal, or casual status

Essentially, this new prohibition applies not just to full-time versus part-time employee distinctions, but distinctions between employees hired for specific time periods as well. Staffing companies, whether they make placements for permanent, temp, or contract work, are affected by this prohibition.

What Qualifies as Equal Work?

Employers must abide by Equal Pay for Equal Work if the work performed by their candidates can be qualified in the following way:

• The performance of temporary and seasonal employees is substantially the same kind of work in the same establishment as full-time/permanent employees
• Their performance requires the same skill, effort, and responsibility
• Their work is performed under similar working conditions

If your candidates’ work is qualified this way, you’ll be required to pay them at the rate of full-time/permanent employees. To be more specific, when your client has a rate of pay that’s an exception to the prohibition, you’ll be required to pay your candidates the rate of your client’s full-time/permanent employees.

Exceptions and Right to Review Pay Rates

There are several exceptions to Equal Pay for Equal Work for specific payment systems, and they are as follows:

• A seniority system
• A merit system
• A system measuring earnings by quantity or quality of production
• Other factors that govern earnings other than sex or employment status

As a related aside regarding exceptions, there are transitory provisions put in place for employers who have a collective agreement that’s in contravention of the prohibition (i.e., unionized employers). These provisions will remain in effect until the earlier expiry of the collective agreement or until Ontario’s due date of January 1, 2020.

There’s also a new allowance for employees to request a review of their current pay rates from their employers. If employees at a staffing company believe they are not receiving the same rate of pay as a full-time employee their work is comparable with, you will be obligated to review their pay rate and make adjustments if necessary. If you disagree with the pay rate review, you are allowed to respond via a written statement explaining the reasons for the disagreement.

If you want to be certain you’re fully compliant with the new Equal Pay for Equal Work legislation, you should consider partnering with a back office service provider. Ideally, you’ll want a provider that’s known for its Canadian compliance expertise. A successful staffing company is one that ensures ongoing compliance.

Staffing firms are often hesitant to start offering contract staffing as a solution to their clients, and not without good reasons. Contract staffing presents unique challenges regarding administration and compliance. When you consider the fact that Ontario made major changes to its Employment Standards Act just last November, it’s no wonder staffing firms are daunted by these potential challenges.

You might be surprised, however, to find out that it’s actually riskier to avoid offering contract staffing than it is to juggle admin and compliance. That’s because the most competitive staffing firms recognize that many businesses are actively hiring within the gig economy.

The benefits of contract staffing, such as flexibility and low costs, allow businesses to focus on their growth. That principle goes for both clients and staffing firms, believe it or not. There are many myths out there about how contract staffing can hurt a staffing firm’s progress, but the truth is quite the opposite! Read on to debunk some myths and learn about three little-known benefits of contract staffing.

1. Improves Your Productivity

One of the prominent myths of contract staffing is that only non-viable candidates or those “between jobs” are looking to become contractors. Despite its persistence, this myth holds no water in today’s gig economy, which is driven by highly skilled workers who often prefer contract work to permanent full-time work.

Today’s candidates for contract work are looking to supplement their main income or, alternatively, they find the flexibility of contract work more fulfilling. Experienced contract workers are used to adapting quickly to new work environments, honing their specialized skill set with each project completed for a client.

With contract staffing as a service offering, you can offer your clients a fast solution to their short-term projects as well as address leave management issues they face.

Being able to provide quick and flexible contractors will increase the number of placements you make per client, which means securing a recurring revenue stream for your firm.

2. Mitigates Your Risk of Losing Clients

Another myth held by the staffing industry about contract staffing is that it’s a high-risk solution. As already mentioned, contractors do come with some significant admin and compliance challenges. The most challenging are payroll and employee classification.

Yet, there are many resources available to firms to keep these admin and compliance tasks manageable, like a back office services provider. Providers like The Staffing Edge are experts in Canadian compliance and offer many solutions to account for the complexities of offering contract staffing services.

When you have a strong infrastructure in place, your contractors are actually the key to lowering your client turnover rate. When you make permanent placements with a client, your working relationship is effectively over. One of the major benefits of contract staffing is that your client relationships will last longer and their loyalty to your brand will strengthen over time.

3. Grows Your Business Value

Lastly, perhaps the most pervasive myth about contract staffing is that the service doesn’t add much value to your business. This myth arises out of the previous assumptions about contractors—that they aren’t qualified workers and there’s too much admin risk involved. With what you know about Canada’s booming gig economy, however, this myth is easily debunked.

When your firm offers contract staffing, one of the most overlooked benefits is how much value is added to your business.

When the strength of your business is as much its contractors as its recruiters, you’ve unlocked a lucrative revenue stream that grows your business value continuously. Take stock of these three little-known benefits and get the help you need to set up your contract staffing services.

If you’re looking to start a successful staffing firm, you’ll need to expertly navigate many. Your firm must have a rock-solid infrastructure in order to succeed.

Staffing firms often fail because they haven’t built a strong enough foundation in regards to market research and admin prior to launch. If you’re curious what the critical reasons for failure are, check out below for our top five tips to avoid a similar fate.

1. Not Knowing Your Niche Well Enough

For your staffing firm to excel, you need to choose a niche and become an expert. Your firm will fail quickly if you try to please everyone and offer generic services. It will also fail if you can’t deliver the expertise your clients are looking for.

Your clients aren’t just looking for any candidates in their target market. Clients approach your firm because your business is about providing skilled candidates in a particular industry. They’re looking to you to be the expert in finding qualified candidates. They will also look to you for trends and market knowledge.

Fortunately, this first challenge is easily remedied if tackled early on. Perform deep market research and hire recruiters who specialize in your target market.

2. Lack of Attention to Clients and Candidates

Another common reason staffing firms fail early on is that they’re paying enough attention to their talent and clients. There are mountains of paperwork to deal with when it comes to tasks like payroll, bookkeeping, compliance, and HR. But you can’t let these obligations distract you from your core responsibilities, like applicant tracking and client relationship management.

The less time you devote to the candidate experience and client satisfaction, the higher the risk of failure. Your recruiters will be doing double-duty, unable to both screen and place candidates and deal with paperwork adequately. Candidates could end up placed with the wrong clients, damaging your reputation.

To maximize your productivity, you need to outsource admin tasks to experts.

3. Inadequate Financing

The staffing business is one that always has to account for potential cash deficits. If you don’t have receivables insurance or conduct credit checks, you’re putting your ability to readily pay your staff and candidates on time at risk. Nothing spells disaster for a firm like breaking the trust of your workers.

There are back office service providers that can set up payroll financing for your firm. Take advantage of this solution and never worry about losing workers due to late payments or lack of cash.

4. Unable to Maintain Compliance

With the passing of Bill 148 this past November, Canadian compliance is more complex than it’s ever been for staffing firms. These major changes to employment and labour standards increase the ways a firm could fall into non-compliance.

When your firm is non-compliant, you will face fines and penalties. Not to mention, your brand’s reputation will become tarnished.

The solution to this is to engage compliance experts who can help you stay abreast of changes to Canadian business legislation.

5. Lacking a Back Office Services Solution

All the previous reasons one can face difficulties in the staffing industry point toward one last reason your firm could fail—lacking a proficient solution for proper back office admin.

If you partner with a back office services provider like The Staffing Edge, you can take the pressure off trying to juggle back office and front office responsibilities. A provider can supply experts who are equipped to manage all your back office tasks for you and can offer award-winning software you can use to manage your front office as well.

Your staffing firm is really starting to take off! You’ve nearly doubled your list of candidates, have picked up several big-ticket clients, and have enough experience in the field to start competitively raising your rates. You feel really good about your business, and yet, something is amiss.

You’re spending all your time working on the back office tasks, which feel like they are increasing at an exponential rate. You’re, spending less and less time out on the front lines, drumming up more business. You know you can grow your organization into something great—if only you had the time.

You’ve heard about some back office support firms, but you’ve always been wary of the idea. Turning over important parts of your business to strangers? What if things start to go wrong? Still, business is booming, and now just might be the time to take the chance...

Here are some reasons why staffing firms resist asking for back office support, and why it’s time you considered it for your business.

No Time to Learn!

Often, the main reason getting support has been put off is because the person in charge has no time to do the research and ask the questions. The small tasks are piling up faster than they can be managed. Even though it would only take a few minutes to get a sense of how a back office support could help, that’s precious time that needs to be used elsewhere.

The only answer to this quandary is to take the plunge! Give up some time on your “administrative day” to do the research and take back your week to dedicate to growing your company.

The Cost

What’s the point of making more money if you just have to pay it out to a support service that manages the administrative details that come with making more money? Better to stay small and self-manageable, right?

For some, sure, that’s probably a viable option. But even small staffing firms will grow with time, and without the administrative support, you may end up in the same situation—and find your company unable to go on.

Besides, the cost of hiring back office support is never going to be more than the time they give back in freedom to chase new leads and develop your business. And when that new business requires more admin support—you’ve already got it!

Fearful of Handing over Control

Most often, admin support is really about the money. Chasing invoices and paying your employees—those two tasks alone can eat up all your time. But handing them over to a third party feels like giving the keys to your house to a stranger.

Any quality back office support solutions provider knows this feeling well and can ease your concerns. These are skilled organizations, well-versed in the ever-changing realm of governmental policies and market fluctuations. They know how to be flexible. In the end, it’s worth it to give them your trust and gain access to their expertise for a chance to compete with the biggest staffing firms.

I’ve Got My Own Technology...

If your staffing agency has been around for a while, odds are you have your own technology to help you manage your administrative tasks. You’re able to stay on top of everything that needs to be done and everything runs smoothly.

With the help of a back office support provider, however, you’re ready for when things don’t run smoothly. You can keep ahead of the curve when it comes to new technology, and you will always be leading.

There are many reasons staffing firms avoid using back office support providers; however, if your agency can overcome these concerns, worries, and time-sucks, you’ll find that your business not only grows but positively booms!